Prologo Kappa Space Road Mtb Bike Saddle Seat Black / White With T20 Rail Reviews

Warranty

Cycle Solutions offer a full 18-calendar month warranty on bikes purchased through our online store.

In the unfortunate upshot of your purchase existence afflicted by a warranty-covered fault, please inform us by electronic mail (aftersales@cyclesolutions.co.united kingdom). Delight notation that our Aftersales Department's operating hours are 08:30AM to 17:30PM Monday to Fri.

Once a warranty claim has been placed nosotros will review the claim and advise on an appropriate grade of activeness, please do not return your item until you have spoken to an counselor.

Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. Nosotros expect to be able to return the items inside a maximum thirty working days, however, specific timescales tin change based on the requirements of the individual case.

Most bikes and accessories are covered by a standard manufacturer's warranty merely delight be aware that in that location are faults/issues that are Not covered by your warranty. This includes;

• Whatever normal wearable and tear from using the product
• Improperly installed or repaired products (always follow the instruction guides for whatsoever production set-upwardly or installation)
• Modifications to products
• Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike
• E-cycle batteries and associated componentry

Returns

Once you lot have spoken to our aftersales department, yous may need to return the item, yous can adjust this via our returns service Collect+ (Run across below) or any alternative courier/delivery service that you lot choose.

Bikes

Please contact usa in advance if you wish to render a bike every bit Collect+ volition not accept large items

If a bicycle needs to be returned due to an incorrect size being ordered, or the particular is no longer wanted or ordered in mistake, so collection can be bundled at a cost of £35.00. If you do non wish to utilise our collection service so whatsoever culling render method will need to be arranged at your own toll.

Any Other Returns

Before sending your detail dorsum, please download and consummate our returns grade, completing all relevant sections and including this with your return - if your particular is returned without the class included information technology can accept significantly longer to correctly process the item and review the effect.

Returns are elementary and straightforward with Collect+

To volume your return and generate your label, please click hither;

Item/southward must be returned in the original packaging, unused and unopened within 14-days of notification to cancel.

If Collect+ is not being used, then proof of postage volition be required as Bicycle Solutions is unable to accept liability for loss or damage whilst in transit back to us.

Additional not-returnable items:

· Any products that due to hygiene reasons, cannot be returned. This includes all undergarments (including socks) likewise as padded shorts,bibshorts, tights, etc

· Downloadable software products

· Some wellness and personal care items

· CD/DVD'due south or software that take been opened

· Whatever Nutrient or potable products that, upon return, will exist within three months of the sell-past date

· Gift cards

· Customised bike orders

Your refund will be done with 30 days of receipt of returned goods and volition not be done until the goods are received and inspected.

Please practice not send your purchase back to the manufacturer.

Returning a product under the WEEE Regulations.

What practice the WEEE regulations mean?

WEEE (The Waste Electric and electronic Equipment) Directive is United kingdom law that governs the disposal and recycling of all electrical items. The law, introduced in 2014, puts the accent on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals.

As a retailer that sells new Electrical and Electronic products we will accept dorsum onetime items, provided it is a like-for-like replacement when yous buy a new product from us. Nosotros will and so responsibly dispose of the old product ensuring that it doesn't end up in landfill.

Former products must be returned directly to our shop or head function (details below) within 28 days of your new purchase, clearly marked as WEEE.

Wheel Solutions Head Role
6 Europa mode
Fforestfach
Swansea
SA5 4AJ

Disposing of equipment yourself

If yous cull non to send your equipment back to united states for disposal then you tin can dispose of any electricals or electronics yourself at your local recycling centre, who will dispose of your equipment via a controlled recycling process.

You tin locate your closest collection site by entering your postcode at www.recycle-more than.co.great britain

What products fall under WEEE Regulations?

As part of the WEEE regulations, all electrical and electronic goods produced after August 2005 that fall under WEEE regulations should be clearly marked with a crossed-out bin symbol which means they should non be included with household waste so that they tin exist recycled

As a responsible retailer nosotros accept all steps possible to ensure that our business meets all requirements of whatsoever Eu & UK consumer protection laws, particularly the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 and other legislation specific to the products that nosotros sell.

If you have whatsoever concerns or questions regarding this procedure, please contact u.s. ataftersales@cyclesolutions.co.britain.

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Source: https://www.cyclesolutions.co.uk/components/saddles-seat-posts/prologo-kappa-space-t20-mtb-saddle--black__48692

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